Client Testimonials | Chicago Brass Architectural Hardware

What our clients say about us…

Chicago Brass is our “go-to” hardware supplier for all things hardware related. They rep more manufacturer’s than one could imagine both in door hardware and cabinet hardware. Everyone at Chicago Brass is very friendly and always willing to assist. We often reach out to them with specific hardware requests that often times are not easy to fulfill. The staff always offers solutions regardless of the price point we are working with on any project. Their professionalism and expertise is a winning combination.

Rick W.
TOM STRINGER Design Partners

Chicago Brass is our go-to hardware provider because they have a seemingly endless depth of options based on design, style and price and always follow up until you are satisfied with your selection. Chicago Brass provides top of line service from researching options, to obtaining pricing, to specifying selections and finally delivering product to job sites.

William M.

Chicago Brass has been an instrumental partner in my business’s success. As a high end residential design firm my clients and I expect nothing but the best and Chicago Brass has it. The entire staff is extremely knowledgeable and experienced in the nuances of all hardware which is what sets them apart from the rest. I intend to continue my long term partnership with Chicago’s finest hardware house.

Michael A.

Chicago Brass has the most sophisticated selection of door and cabinet hardware in Chicago.  Paired with exceptional customer service, they have proven to be not only a place with lovely hardware but also a valuable tool in delivering the best possible service and quality to our clients.

James D.
James Thomas Effortless Elegance

Chicago Brass is an invaluable resource to our office which positively reflects in the finished quality of our projects. Their “deep well” hardware expertise enriches the discussion of Architectural finish and function. They are truly a valuable member of our project team.   

Mark W.
Wheeler Kearns Architects

Whether it’s developing a custom door detail, specifying hardware or tackling a hardware installation issue at the job site, Chicago Brass is who we turn to. Their hardware knowledge and technical know-how is second to none. The staff at Chicago Brass appreciates quality design and understands the nuances that come along with detail driven clientele. When given the opportunity to collaborate with Chicago Brass, we always take it.

Rachel L.
Jaffe Architectural Group, Ltd.

Chicago Brass is one of the most professional vendors that we work with. We have been collaborating with them for our hardware needs for almost 20 years and are grateful to consider them an industry partner.

Andy L.
Soucie Horner, Ltd.

We’ve been working with Chicago Brass for years.  They make it very easy for our team here at Vincere, Ltd.  The selection is rivaled by few.  The breadth of knowledge that their staff provides is unparalleled.  We especially appreciate their level of detail and excellent service during and after the sale.  A valuable resource for our design firm. 

Michael S.
Vincere, Ltd.

I like working with Chicago Brass because hands down, these folks know their hardware inside and out.  From a simple job involving a handful of doors to a highly complex job involving a whole houseful of doors, these guys know their stuff.  They prepare extremely accurate and detailed spreadsheets that detail every single door, and their eye for service goes all the way to the packaging and delivery of the product to following up on making sure the job is installed correctly, and even fabricating and supplying custom parts for antique hardware.  I’ve never encountered a hardware situation they couldn’t handle (no pun intended). 

Eric M.
Eric Mullendore Architecture & Design

What our manufacturing partners say about us…

We have been very fortunate to work with Chicago Brass throughout the years. Their capability, knowledge, expertise are why we continually refer architects and designers to them as one of our key distributor partners.  CJ, Pete, Kurt and the rest of the team go above and beyond for their clients, providing an exceptional level of service and we are proud to have them carry the Accurate brand. 

– Accurate Lock & Hardware

I write this email to let you know that our sales department commented that all the team at Chicago Brass provide our mutual customers with a high level of technical support and service for our line. Our sales team never hesitates to send enquiries to your company as they know that you will handle and answer all their questions so we get a clear and concise order back from you. This means a lot to us as a manufacturer. 

– Designer Doorware

It is very refreshing and enjoyable working with The Chicago Brass team, who are consistently courteous and friendly, respond quickly, problem solve and are both accountable and knowledgeable. I look forward to our continued relationship.

– SB North America

Chicago Brass has always been a premier distributor of Sun Valley Bronze. The professionalism and knowledge they give their clients reciprocates into the support given to Sun Valley Bronze.

As we developed and introduced our door hardware program we placed a premium on the quality of our dealer partner in each target market.  Early on it was clear the ownership and staff of Chicago Brass was a model dealer.  Their expertise with all technical aspects of developing project specifications and providing innovative solutions for premium residential projects is second to none. We are proud to have Chicago Brass as part of our family of dealers and represent our company in the Chicago and Minneapolis markets.

Chris C.
Classic Brass

  • No products in the cart.